Frequently Asked Questions

This will depend on how many labels you have, how similar they are, how many regions the labels are designed for. We may need to conduct additional research however we will advise you of this.

We can review anything that is ‘consumer facing’ packaging and therefore which must meet regulation and legal guidelines.

We also can review tertiary packaging.

A pre-assessment would be completed first and this takes

Once you give us the go ahead, the audit stage would take about 3 days.

A JPG is ok to start with but for pre-assessment we need outlined vector file (pdf, ai, eps).

Yes, we insist on signing an NDA with our clients and our Terms and Conditions also confer ‘non-disclosure’ conditions on us and you.

Some compliance issues are related to font sizes, and this can only be established correctly by using designated design software

We prefer to make artwork changes to ensure that the changes have been made correctly and to meet the regulatory requirements. So often our audit findings are not implemented correctly.

You can do this, but we still charge for changes to artwork because we always spend as long explaining the changes to a 3rd party designer as we do altering the artwork ourselves.

We can run a label compliance seminar for you, but this will not tell you how to undertake label compliance.

It will make you aware
1) What label compliance is
2) Why it is important
3) Benefits of compliance to your business.

Yes, we have plenty of capacity for large portfolios.

It depends on what the issues are, if they are very similar then there will be some efficiencies that will be reflected in lower costs. We aim to be as cost effective as possible.

We can also review compliance for these markets: US, Canada Australia, Japan, Middle East and many more.

Yes, you can.

Every label is reviewed on a case-by-case basis. Pet Food can be easier than food labels for human consumption. There are many variables which dictate the complexity although product sector and region (geography) are the biggest drivers.

Give us all the information and labels and we will run and audit for you. We will alter the label artwork according to the regulations, and then you can then ask Trading Standards to review your label and ‘sign it off’.